Privacy Policy

Last Updated: July 26, 2026

At Valora Muse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information

• Full name
• Billing and shipping address
• Email address
• Phone number (if provided)
• Payment information (processed securely by our payment providers)

Device Information

We may automatically collect information such as:

• IP address
• Browser type
• Device type
• Operating system
• Time zone
• Pages visited
• Referral source
• Cookies and similar technologies

How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Provide customer support.
• Send order confirmations and shipping updates.
• Prevent fraud and unauthorized transactions.
• Improve our website and customer experience.
• Comply with legal obligations.
• Send promotional emails if you have chosen to receive them.

Payment Information

Payments made through our store are processed securely by trusted third-party payment providers, including Shopify Payments, which may process transactions through providers such as Stripe and other payment partners.

Valora Muse does not store your full credit or debit card information.

Sharing Your Information

We may share your information with trusted third parties only when necessary to operate our business, including:

• Shopify
• Payment processors
• Shipping carriers
• Fraud prevention services
• Analytics providers
• Legal authorities when required by law

We never sell or rent your personal information to third parties.

Cookies

Our website uses cookies and similar technologies to:

• Keep your shopping cart active.
• Remember your preferences.
• Improve website performance.
• Analyze visitor behavior.
• Deliver personalized advertising where permitted by law.

You can disable cookies through your browser settings; however, some website features may not function properly.

Data Security

We implement industry-standard administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we take reasonable precautions, no method of electronic transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information.
• Correct inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Object to certain data processing activities.
• Request a copy of your personal information.

To exercise these rights, please contact us using the information below.

Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders.
• Meet legal and tax obligations.
• Resolve disputes.
• Enforce our agreements.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.

If we become aware that personal information from a minor has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised Last Updated date.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us.

Customer Support Email:
support@valoramuse.store

All customer support and privacy-related inquiries are handled exclusively via email.

We aim to respond to all inquiries within 24–48 business hours, Monday through Friday.