Terms of Service

Last Updated: July 26, 2026

Welcome to Valora Muse. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By visiting our website or placing an order, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Online Store

By using this website, you confirm that you are at least 18 years old or have permission from a parent or legal guardian to use our services.

You agree not to use our products or services for any unlawful or unauthorized purpose.

2. Products and Pricing

We strive to ensure that all product descriptions, images, pricing, and availability are accurate. However, errors may occasionally occur.

We reserve the right to:

• Modify or discontinue products without prior notice.
• Correct pricing or typographical errors.
• Refuse or cancel orders affected by incorrect pricing or inventory issues.
• Limit product quantities purchased per customer.

3. Orders

After placing an order, you will receive an order confirmation by email.

Acceptance of your order occurs only after your payment has been successfully authorized and your order has been processed.

We reserve the right to refuse or cancel any order if fraud, unauthorized activity, or unusual purchasing behavior is suspected.

4. Payments

All payments are processed securely through trusted third-party payment providers, including Shopify Payments and other supported payment methods.

Valora Muse does not store your complete credit or debit card information.

5. Shipping

Orders are typically processed within 1–3 business days.

Estimated delivery time is 8–12 business days, depending on the destination country and local carrier.

Delivery times are estimates only and may vary due to customs inspections, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy.

By placing an order, you acknowledge that you have read and accepted that policy.

7. Intellectual Property

All content available on this website, including but not limited to:

• Logos
• Images
• Product descriptions
• Graphics
• Text
• Website design
• Branding

is the property of Valora Muse and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

8. User Conduct

You agree not to:

• Use the website for illegal purposes.
• Attempt to gain unauthorized access to our systems.
• Upload malicious software or harmful code.
• Interfere with the security or functionality of the website.
• Violate any applicable laws or regulations.

9. Limitation of Liability

To the fullest extent permitted by law, Valora Muse shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Our maximum liability shall not exceed the amount paid for the product giving rise to the claim.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Third-Party Services

Our website may include links to third-party websites or services.

We are not responsible for the content, policies, or practices of any third-party websites.

12. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Changes become effective immediately upon publication on this page.

Your continued use of the website after any updates constitutes acceptance of the revised Terms.

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the applicable laws governing consumer protection and electronic commerce, without regard to conflict of law principles.

14. Contact Us

If you have any questions regarding these Terms of Service, please contact our Customer Support team.

Customer Support Email:
support@valoramuse.store

All customer support and legal inquiries are handled exclusively via email.

We aim to respond to all inquiries within 24–48 business hours, Monday through Friday.